We believe the first step in achieving superior service is by hiring skilled, qualified and experienced staff.
We make training our service team a priority so that you can rest assured we will get it right the first time. Our team is trained to be knowledgeable, compliant, and customer service orientated.
We provide our staff with competitive pay and appealing benefits because we know that positive attitudes translate to great customer service. We train each hire on our superior customer service and utilize real life scenarios and role playing to confirm their readiness.
Our knowledgeable team boasts extensive expertise in Fannie, Freddie, USPAP, and FHA guidelines. In addition, our team consists of qualified review appraisers with 15+ years of experience.